Customer care

Talk to a real team.

For questions about products, delivery, an existing order or a return, use the contact details below.

By email

Include your name and order number whenever possible.

By phone

For general questions and assistance with existing orders.

Registered office

Elvenz S.r.l.
Via delle Magnolie 42
00172 Roma (RM), Italia
VAT ID: IT27361840211

Security: never send payment card data, PINs or passwords by email. Payment is made to the courier at delivery.